No matter how hard you try to explain that the room type was REQUESTED, NOT GUARANTEED, the guest always expects to get a Non Smoking, King Size Bed with a view!!
You learn, VERY QUICKLY, to never, EVER, f**k with the person who handles your food!
At least one person will complain about the fact their debit card has a mysterious charge on it, which takes 8 days to clear. But of course we did ask for a CREDIT card on check in!!
Office politics are more OTT than real politics.
Conference and Events never has the same staff working on two consecutive parties, as all of the staff are hired on a shift by shift basis.
